Home > FAQ

1.    What is the delivery time for 1*40HQ?

vivifurniture delivery time: 15~25days after received the deposit. 


2.    Can you arrange the shipping to us?

Of course, we work with the very professional & regular forwarder to ship the goods to all over the world. We consist on providing

the best shipping cost & the good service agent for customers. 


3.    What’s your payment terms?

PAYMENT TERMS: T/T 30% as deposit, balance 70% paid before shipment. 


4.    Do you accept OEM order?

Yes, vivifurnitures accept the OEM order,before confirm the OEM model,we need pictures,sizes(if you have),then we will arrange to account

the sofa cost,and will be inform you the finish time.


     5. How to place order from you?

     Pls send us your detail requirements. Include the model number, quantity, colors, contact information etc. Then we will make a

     proforma invoice for your confirming. After confirmed all the information, you can arrange the deposit and we start to produce, after

     finished the production we will arrange the shipping to you once we received the balance. 


    6.Is there a warranty available on the order?

one years warranty against any manufacturer defects. However, abuse and mal-function of products are not covered. 


7.    Is this sofa set and sectional sofa comfortable?

        All of the seats and backs of our sofas and sectionals have high density foam under the cushions and backs to give comfort and



8.    Can I get a leather color sample for a sofa set or sectional sofa?

VIVIfurnitures can offer customer the free leather samples,but the post cost $60 is needed,VIVI ensure you that will be returned this cost to

you once we have the container order business.


9.    Do you carry other iterms that aren’t listed on the website?

Yes, what are you looking for? We add new products to the website on a regular basis. New suppliers are contacting us constantly

so look for other lines and brands coming soon. If you are looking for something particular, let us know, maybe we can get(give) you

a great deal on it. 


     10. you have a showroom where I can view your products?

      We have a showroom where you can view our products, We do not have all of our products on show but there is enough variety in

      our showroom to get an idea of the quality of products we supply. 


     11.Does the furniture come fully assembled?

     Most of our products come fully assembled, sometimes you may be required to attach the product legs, and this is a very simple

     procedure and shouldn’t take more than a few minutes. 


    12.What furniture can you ship to customer?

     Vivifurnitures attached the good service for clients.We can offer the modern leather sectional sofas,corner sofas with bed,leather beds,

     coffee table,dinning sets,and the classic furnitures and some other decoration products.And vivifurniture can ship them together to your need.